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Workforce Services Newsroom

Posted on: August 12, 2014

KANSASWORKS to hold statewide virtual career fair Aug. 14

KANSASWORKS will host a statewide virtual career fair on Thursday, Aug. 14, in conjunction with Convergys Corp., a global leader in relationship management. The company plans to hire 500 home agents this month and up to 800 during the fall to service new client needs.

WHAT: Home agent career fair for Convergys Corp., sponsored by KANSASWORKS.

WHEN/WHERE: The Aug. 14 virtual career fair will have sessions at 10 a.m. and noon available via webinar and conference call. Job seekers can participate in the career fair remotely, or may join from a Workforce Center. Workforce Center locations can be found by visiting and clicking “Contact.”

Those attending Congressman Kevin Yoder’s job fair on Aug. 14 at the Great Mall of the Great Plains in Olathe may participate in the career fair at the Workforce Center mobile unit that will be located on-site. Work stations on the mobile unit are limited and will be assigned on a first-come, first-serve basis.

Participants who wish to attend remotely should access the following URL:
Attendee URL:
Dial-in phone number: (800) 284-8900, passcode: 15137236436

ADDITIONAL INFORMATION: Please note that Convergys will not conduct formal interviews during the career fair. Job seekers must apply online through the company’s website at to be considered for open positions.

Participants who would like resume preparation and job counseling support should visit their nearest Workforce Center.

CONVERGYS HOME AGENT INFORMATION: Home agents will interface with Convergys clients’ customers via inbound phone calls, emails or chat sessions. Various shifts are available including day, evening, overnight and split shifts. Home agent positions may include salary, health benefits, flexible scheduling, incentives and paid training. Home agents will provide customer service support for various Convergys clients.

Agents must meet certain home office standards to be considered, including a personal computer that meets Convergys’ minimum standards and has high-speed Internet access. A complete list of technical requirements can be found at

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